Shipping & Tracking

Shipping Information

Your order means a lot to us, which is why we are dedicated to providing fast, safe, and reliable delivery services for all of our products. The package generally arrange within 1-2 business days and generally take 5-7 business days to arrive. Deliveries are typically made Monday through Friday, and you can find delivery options for each item on its product page as well as in the cart.

Types of Shipping
Items are divided into two categories for shipping:
Small Items
Sent via UPS or FedEx.
Shipping options that list the speed of delivery.
Packages less than 150 lbs.
Large Items
Sent via trusted carriers that specialize in handling large items.
Shipping options that list the type of delivery.
Typically take one to three weeks for delivery.
Exceptions
We cannot ship to P.O. boxes or military APOs. Additional fees or shipping restrictions may apply if you live in Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands.

Tracking Orders
Items are monitored every step of the way. To quickly see an estimated delivery date, navigate to My Order. Each item (plus all the information you might need to know about it) will have its current status and estimated arrival date. From there, the exact location of your item can be found by clicking “Track Your Package.”

On the “Track Your Package” page, you can opt in or out of text notifications to get real-time updates about the status of your order. Either way, we’ll keep you in the loop and send you a confirmation email with all the tracking information as soon as the item has shipped!

More About Estimated Delivery Dates
If you are interested in finding the estimated delivery date for an item before you place an order, just expand the “Shipping & Returns” tab on the item’s product page.

If you have placed an order, please note that estimated delivery dates vary depending on whether it is a small item or a large item:

Small Items
The estimated delivery date indicates when the item will arrive at your home.
Large Items
The estimated arrival date shows when the item will get to your local area.
A local Delivery Agent will then contact you to set up an exact delivery date and time window.
On your scheduled delivery date, our local delivery partner will call you 30 minutes prior to arrival to make sure you are home.

If you have any further questions, please contact our customer services at litupu_service@outlook.com